Shipping & Handling

We ship worldwide straight from Seoul, Korea to ensure that you get the freshest products available. Products that has less than 6 months left in expiry date are marked with the expiration date on product description page. We offer Korea Post EMS (Express) and K-Packet (Regular). Please check the Shipping Chart on this page for shipping fee options for your country.

FREE SHIPPING PROMO CODE*

Our FREE SHIPPING PROMO CODE orders, when accepted, are processed via K-Packet standard shipping.

Please do not choose EMS shipping option when you are using FREE SHIPPING PROMO CODE.

 

BMK FREE SHIPPING OFFER

  • We offer FREE standard shipping (K-Packet) for all orders over $50.
  • FREE Express shipping (EMS) for orders over $200.
  • Our shipping promotion code(s), when available, goes our via K-Packet shipping service. Please do not choose EMS shipping option when using promotion shipping code.
  • Please check the Shipping Chart on this page for K-Packet and EMS shipping fee for orders under $50.

 

SHIPPING GENERAL

  • Please allow 2-3 business days for your order to be processed by Be Mused Korea.
  • You may cancel your order, without penalty, within 12 hours of placing order.
  • Once your order is processed and leaves Be Mused Korea, EMS shipping takes 2-8 business days and K-Packet shipping takes 6-30 days worldwide.
  • Tracking confirmation will be emailed to you once your order leaves Be Mused Korea. Please ensure that your shipping information is complete and accurate. If your package is returned to us due to incorrect address on your order, you will receive a partial refund with shipping fee and return shipping fee deducted from your total paid amount. If you package is lost due to incorrect address you provided and is not return to us, we will not issue refund in any form.
  • Occasionally, packages may be delayed at your country customs. Be Mused Korea is not responsible for your country customs delays or customs duty charge. If your package is returned to us by your country customs, we will issue a partial refund with shipping fee and return shipping fee deducted from your total payment.

 

CUSTOMS & IMPORT DUTY

Some countries may restrict import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.

 

POSSIBLE DEALYS/ UNCLAIMED PARCEL/ FAILED DELIVERY

  • Please note, there may be extra custom clearance procedures for some countries depending on particular customs office which can cause delays from the original estimated time.
  • If parcel is returned to Be Mused Korea because it was unclaimed, the customer is responsible for shipping cost. Be Mused Korea is not responsible for unclaimed parcels.
  • Failed delivery due to incorrect address and/or lost parcel due to handling of recipient country's postal service will not be considered for refund. Be Mused Korea is not responsible for lost parcels once it leaves Korea.

 

NOTE: Business Days are Monday to Friday, excluding Korean National Holidays. Use the contact link on this site or email us directly at hello@bemusedkorea.com for order cancellation or other inquiries. We operate in Korean Standard Time (KST), and we reply to all email inquires during 10am-7pm KST on business days excluding weekends and holidays.

Shipping Chart

Regions/Countries K-Packet EMS

Zone 1

Hong Kong, Japan, Macao, Taiwan

 

 

4-10 Business Days

$3.50

2-5 Business Days

$12.50

Zone 2

Bangladesh, Brunei Darussalam, Cambodia, East Timor, Indonesia, Laos, Malaysia, Mongolia, Myanmar, Philippines, Singapore, Thailand, Vietnam

5-12 Business Days

$5.50

2-6 Business Days

$13.50

Zone 3

North America: Canada, USA

Western Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain, Switzerland, Sweden, United Kingdom

Eastern Europe: Albania, Belarus, Czech Republic, Estonia, Hungary, Moldova, Poland, Romania, Russia, Ukraine

Middle East: Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates

Oceania: Australia, New Zealand, Papua New Guinea

Asia: Afghanistan, India, Kazakhstan, Nepal, Pakistan, Sri Lanka

5-24 Business Days

$6.50

3-6 Business Days

$19.50

Zone 4

Africa: Egypt, Kenya, Libya, Nigeria, South Africa

Central & South America:Argentina, Brazil, Chile, Mexico, Panama, Peru, Uruguay

West Indies: Cuba, Dominica. Haiti

South Pacific: Fiji, Kiribati, Samoa, Solomon Islands

10-30 Business Days

$9.50

4-7 Business Days

$22.50

*Above chart indicates Be Mused Korea flat rate shipping fee orders weighing up to 2kg. For orders weighing more than 2kg, you will be emailed additional confirmation email with extra shipping fee (within 1 business day of order placement) before your order is processed. ALL SHIPPING FEES ARE SUBJECT TO CHANGE AT ANY TIME.