We ship worldwide straight from Seoul, Korea to ensure that you get the freshest products available. Products that has less than 6 months left in expiry date are marked with the expiration date on product description page. We offer Korea Post EMS (Express) and K-Packet (Regular). Please check the Shipping Chart on this page for shipping fee options for your country.
COVID-19 ANNOUNCEMENT
Dear Friends,
Here at Be Mused Korea, we are taking every precaution available to upkeep our highest working conditions and to remain fully operational during this time of stress and uncertainty due to COVID-19. All our services, including customer service and worldwide shipping service are fully operating but with some changes for shipping options and availability.
Taking into effect on March 27th, our standard K-Packet free shipping option is only available for Singapore, Malaysia, United Kingdom, Vietnam, Indonesia, Thailand, Hong Kong (until further notice).
- K-Packet standard shipping is only available for:
Singapore, Malaysia, United Kingdom, Vietnam, Indonesia, Thailand, Hong Kong
- K-Packet is temporarily unavailable and only EMS is used for:
Canada and USA
- EMS express shipping is only available for:
USA, Canada, Russia, United Kingdom, Singapore, Malaysia, Indonesia, Germany, Latvia, Luxembourg, Bhutan, Slovenia, Armenia, Japan, China, Qatar, Cambodia, Thailand, France
Please see our updated shipping chart at the bottom of this page for details new shipping info and availability.
BMK FREE SHIPPING OFFER
- We offer FREE standard shipping (K-Packet) for all orders over $50.
- FREE Express shipping (EMS) for orders over $200.
- Our shipping promotion code(s), when available, goes our via K-Packet shipping service. Please do not choose EMS shipping option when using promotion shipping code.
- Please check the Shipping Chart on this page for K-Packet and EMS shipping fee for orders under $50.
SHIPPING GENERAL
- Please allow 2-3 business days for your order to be processed by Be Mused Korea.
- You may cancel your order, without penalty, within 12 hours of placing order.
- Once your order is processed and leaves Be Mused Korea, EMS shipping takes 2-8 business days and K-Packet shipping takes 6-30 days worldwide.
- Tracking confirmation will be emailed to you once your order leaves Be Mused Korea. Please ensure that your shipping information is complete and accurate. If your package is returned to us due to incorrect address on your order, you will receive a partial refund with shipping fee and return shipping fee deducted from your total paid amount. If you package is lost due to incorrect address you provided and is not return to us, we will not issue refund in any form.
- Occasionally, packages may be delayed at your country customs. Be Mused Korea is not responsible for your country customs delays or customs duty charge. If your package is returned to us by your country customs, we will issue a partial refund with shipping fee and return shipping fee deducted from your total payment.
CUSTOMS & IMPORT DUTY
Some countries may restrict import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.
POSSIBLE DEALYS/ UNCLAIMED PARCEL/ FAILED DELIVERY
- Please note, there may be extra custom clearance procedures for some countries depending on particular customs office which can cause delays from the original estimated time.
- If parcel is returned to Be Mused Korea because it was unclaimed, the customer is responsible for shipping cost. Be Mused Korea is not responsible for unclaimed parcels.
- Failed delivery due to incorrect address and/or lost parcel due to handling of recipient country's postal service will not be considered for refund. Be Mused Korea is not responsible for lost parcels once it leaves Korea.
NOTE: Business Days are Monday to Friday, excluding Korean National Holidays. Use the contact link on this site or email us directly at hello@bemusedkorea.com for order cancellation or other inquiries. We operate in Korean Standard Time (KST), and we reply to all email inquires during 10am-7pm KST on business days excluding weekends and holidays.