We ship worldwide straight from Seoul, Korea to ensure that you get the freshest products available. Products that has less than 6 months left in expiry date are marked with the expiration date on product description page. We offer Korea Post EMS (Express) and K-Packet (Regular). Please check the Shipping Chart on this page for shipping fee options for your country.

COVID-19 ANNOUNCEMENT

Dear Friends,

Here at Be Mused Korea, we are taking every precaution available to upkeep highest working conditions and to remain fully operational during this time of stress and uncertainty due to COVID-19. All our services, including customer service and worldwide shipping service are fully operating but with some changes for shipping options and availability.

We typically ship to over 100 countries worldwide, but due to current shipping cancellations and delays by the COVID-19 situation, we are temporarily shipping to only 23 countries listed below.

Taking effect on June 30th 2020

• K-Packet standard shipping & EMS Express are available for :

USA, Canada, United Kingdom, Germany, Russia, Malaysia, Vietnam, Thailand, Hong Kong, Luxembourg, Philippines, Bhutan

• Only EMS Express is available for:

Singapore, Slovenia, Armenia, Japan, France, Philippines, Indonesia

• Only K-Packet is available for:

Senegal, Vatican City, San Marino, Afghanistan, Italy

We highly recommend choosing EMS shipping where available as there will be a minimum of 4 weeks delay added to the typical K-Packet delivery time frame.

FREE EXPRESS SHIPPING (EMS) is applied automatically for orders $200 and up.

FREE K-Packet shipping for orders $60 and up.

*we do not recommend K-Packet shipping option at this time as there will be significant delays up to 2 months due to the current COVID-19 situation, please choose EMS shipping option if possible.

**please expect minimum of 3 business day delay for EMS shipping worldwide

Please refer to temporary shipping chart below for details.

xx BMK Team

*This is a temporary shipping chart as of May 27, 2020 until further notice. This chart indicates Be Mused Korea flat rate shipping fee for K-Packet and EMS to currently available countries. ALL SHIPPING FEES ARE SUBJECT TO CHANGE AT ANY TIME.

*We are temporarily offering shipping within South Korea. ALL SHIPPING FEES ARE SUBJECT TO CHANGE AT ANY TIME.

BMK FREE SHIPPING OFFER

• We offer FREE standard shipping (K-Packet) for all orders over $60.
• FREE Express shipping (EMS) for orders over $200.
• Our shipping promotion code(s), when available, goes our via K-Packet shipping service. Please do not choose EMS shipping option when using promotion shipping code.
• Please check the Shipping Chart on this page for K-Packet and EMS shipping fee for orders under $60.

SHIPPING GENERAL

• Please allow 2-3 business days for your order to be processed by Be Mused Korea.
• You may cancel your order, without penalty, within 6 hours of placing order.
• Once your order is processed and leaves Be Mused Korea, EMS shipping takes 2-8 business days and K-Packet shipping takes 6-30 days worldwide.
• Tracking confirmation will be emailed to you once your order leaves Be Mused Korea. Please ensure that your shipping information is complete and accurate. If your package is returned to us due to incorrect address on your order, you will receive a partial refund with shipping fee and return shipping fee deducted from your total paid amount. If you package is lost due to incorrect address you provided and is not return to us, we will not issue refund in any form.
• Occasionally, packages may be delayed at your country customs. Be Mused Korea is not responsible for your country customs delays or customs duty charge. If your package is returned to us by your country customs, we will issue a partial refund with shipping fee and return shipping fee deducted from your total payment.

CUSTOMS & IMPORT DUTY

Some countries may restrict import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.

POSSIBLE DEALYS/ UNCLAIMED PARCEL/ FAILED DELIVERY

• Please note, there may be extra custom clearance procedures for some countries depending on particular customs office which can cause delays from the original estimated time.
• If parcel is returned to Be Mused Korea because it was unclaimed, the customer is responsible for the original shipping cost. Refund will be issued after deduction of the original shipping cost. We will not charge restocking fee for unclaimed/returned orders, BUT please remember that we are NOT responsible for unclaimed package(s). Also, please note that original shipping fee is higher than what we charge our customers (e.g. we offer EMS shipping fee of $19.50 USD for shipping to the US, but what Be Mused Korea actually pays (our original shipping fee) for EMS shipping to the US is minimum of 26.500 KRW and up depending on the weight of package. Original shipping cost will be deducted before refund.
• Failed delivery due to incorrect address and/or lost parcel due to handling of recipient country's postal service will not be considered for refund. Be Mused Korea is not responsible for lost parcels once it leaves Korea.

NOTE: Business Days are Monday to Friday, excluding Korean National Holidays. Use the contact link on this site or email us directly at hello@bemusedkorea.com for order cancellation or other inquiries. We operate in Korean Standard Time (KST), and we reply to all email inquires during 10am-7pm KST on business days excluding weekends and holidays.

*Above chart indicates Be Mused Korea flat rate shipping fee orders weighing up to 2kg. For orders weighing more than 2kg, you will be emailed additional confirmation email with extra shipping fee (within 1 business day of order placement) before your order is processed. ALL SHIPPING FEES ARE SUBJECT TO CHANGE AT ANY TIME.