SHIPPING

We ship worldwide straight from Seoul, Korea to ensure that you get the freshest products available. Products that have less than 6 months left in their expiry date are marked with the expiration date on the product description page.

SHIPPING GENERAL

Our express shipping options include FedEx, and Korea Post EMS. We also offer standard shipping as follows: Korea Post K-Packet, YSLogic (Sagawa, Janco, HCT, TEL & C, Ninjavan, JANIO, OrangeDS, AUS Post), and Aramex.

  • Please allow 2-3 business days for your order to be processed.
  • You may cancel your order, without penalty, within 6 hours of placing your order.
  • There is a penalty fee of $2.95 for order cancellations after 6 hours.
  • Order cancellations are not accepted after 24 hours.
  • Once your order is processed, you will receive a shipping confirmation email with a tracking code. Please note, it may take up to 1 full business day for the tracking code to be validated.
  • Please ensure that your shipping information is complete and accurate. If your package is returned due to an incorrect address, you will receive a partial refund with the original shipping fee* deducted from your total paid amount. If your package is lost due to an incorrect address, no refund will be issued.
  • Please visit our Returns Policy page for returns and refunds.

*original shipping fee is the postal fee paid by Be Mused Korea which is indicated in KRW on the shipping label according to the weight and destination of the order.

SHIPPING CHART

CLICK HERE TO VIEW YOUR COUNTRY AND AVAILABLE SHIPPING OPTIONS

United States

Carriers

FedEx - $21.95 (2-14 business days)

EMS - $19.95 (3-12 business days)

K-Packet - $11.95 (9-30 business days)

YSL (OrangeDS) - $12.95 (7-20 business days)

Canada

Carriers

FedEx - $21.95 (3-7 business days)

EMS - $19.95 (3-12 business days)

K-Packet - $11.95 (9-30 business days)

Albania

Carriers

FedEx - $21.95 (3-7 business days)

Australia

Carriers

FedEx - $25.95 (5-10 business days)

Aramex - $25.95 (5-20 business days)

YSL AUS Post - $25.95 (3-15 business days)

Austria

Carriers

FedEx - $21.95 (3-7 business days)

EMS - $24.95 (3-12 business days)

Bahrain

Carriers

Aramex - $19.95 (5-20 business days)

Belarus

Carrier

FedEx - $21.95 (11-26 business days)

Brazil

Carriers

FedEx - $38.95 (5-14 business days)

EMS - $28.95 (6-20 business days)

Brunei

Carriers

FedEx - $38.95 (10-12 business days)

Bulgaria

Carrier

FedEx - $21.95 (4-10 business days)

Cambodia

Carriers

FedEx - $38.95 (3-8 business days)

EMS - $18.95 (6-15 business days)

Chile

Carriers

FedEx - $38.95 (5-14 business days)

EMS - $28.95 (6-20 business days)

China/Macao

Carriers

FedEx - $21.95 (2-7 business days)

K-Packet - $9.95 (13-30 business days)

Colombia

Carriers

FedEx - $38.95 (3-10 business days)

Czechia

Carriers

FedEx - $21.95 (3-13 business days)

EMS - $25.95 (3-12 business days)

Denmark

Carriers

FedEx - $19.95 (3-12 business days)

EMS - $25.95 (3-12 business days)

Finland

Carriers

FedEx - $21.95 (6-25 business days)

EMS - $25.95 (3-12 business days)

France

Carriers

FedEx - $21.95 (5-14 business days)

EMS - $20.95 (5-14 business days)

K-Packet - $9.95 (7-30 business days)

Germany

Carriers

FedEx - $21.95 (5-14business days)

EMS - $24.95 (5-14 business days)

K-packet - $9.95 (7-30 business days)

Greece

Carriers

FedEx - $21.95 (5-14 business days)

Hong Kong

Carriers

FedEx - $16.95 (2-5 business days)

YSL (Janco) - $8.95 (8-23 business days)

Hungary

Carriers

FedEx - $21.95 (5-13 business days)

EMS - $25.95 (5-13 business days)

India

Carriers

FedEx - $21.95 (4-12 business days)

EMS - $25.95 (4-12 business days)

Indonesia

Carriers

FedEx - $24.95 (6-10 business days)

EMS - $18.95 (3-12 business days)

YSL (Tel & C) - $9.95 (6-10 business days)

Ireland

Carriers

FedEx - $21.95 (2-10 business days)

EMS - $25.95 (3-12 business days)

Japan

Carriers

FedEx - $17.95 (3-12 business days)

EMS - $15.95 (3-12 business days)

K-Packet - $6.95 (7-15 business days)

YSL (Sagawa) - $6.95 (7-15 business days)

Latvia

Carrier

FedEx - $21.95 (5-10 business days)

Luxembourg

Carriers

FedEx - $21.95 (5-10 business days)

EMS - $25.95 (3-12 business days)

Malaysia

Carriers

FedEx - $16.95 (3-7 business days)

EMS - $15.95 (5-18 business days)

K-Packet - $6.95 (7-15 business days)

YSL (Ninjavan) - $6.95 (5-11 business days)

Mexico

Carriers

FedEx - $22.95 (3-11 business days)

EMS - $26.95 (3-12 business days)

Mongolia

Carriers

FedEx - $34.95 (3-7 business days)

EMS - $16.95 (3-12 business days)

Netherlands

Carriers

FedEx - $21.95 (3-16 business days)

EMS - $20.95 (5-14 business days)

New Zealand

Carriers

FedEx - $25.95 (5-10 business days)

EMS - $22.95 (7-20 business days)

Norway

Carriers

FedEx - $21.95 (4-14 business days)

Pakistan

Carriers

FedEx - $24.95 (8-12 business days)

Philippines

Carriers

FedEx - $21.95 (2-12 business days)

EMS - $15.95 (5-21 business days)

K-Packet - $8.95 (7-24 business days)

YSL (Ninjavan) - $7.95 (7-20 business days)

Poland

Carriers

FedEx - $21.95 (5-20 business days)

EMS - $24.95 (3-12 business days)

Portugal

Carriers

FedEx - $21.95 (2-13 business days)

EMS - $24.95 (3-12 business days)

Qatar

Carriers

EMS - $25.95 (3-12 business days)

Aramex - $24.95 (14-33 business days)

Romania

Carrier

FedEx - $21.95 (3-14 business days)

EMS - $25.95 (3-12 business days)

Saudi Arabia

Carriers

FedEx - $24.95 (3-11 business days)

EMS - $25.95 (3-12 business days)

Aramex - $21.95 (7-11 business days)

Singapore

Carriers

FedEx - $16.95 (2-6 business days)

EMS - $13.95 (2-10 business days)

K-Packet - $6.95 (5-25 business days)

YSL (Janio) - $6.95 (3-10 business days)

South Korea

Carrier

CJ Korea - $1.95 (under $75 order)

CJ Korea - FREE ($75+ order)

Sri Lanka

Carriers

FedEx - $24.95 (3-7 business days)

EMS - $25.95 (3-12 business days)

Sweden

Carriers

FedEx - $21.95 (2-14 business days)

EMS - $25.95 (3-12 business days)

Switzerland

Carriers

FedEx - $21.95 (4-14 business days)

Taiwan

Carriers

FedEx - $16.95 (2-10 business days)

EMS - $12.95 (3-10 business days)

YSL (HCT) - $6.95 (3-15 business days)

K-Packet - $7.95 (6-28 business days)

Thailand

Carriers

FedEx - $18.95 (2-9 business days)

EMS - $15.95 (3-7 business days)

K-Packet - $8.95 (5-24 business days)

YSL (Janio) - $10.95 (6-25 business days)

UAE

Carriers

FedEx - $24.95 (3-8 business days)

EMS - $25.95 (3-12 business days)

Aramex - $14.95 (8-16 business days)

United Kingdom

Carriers

FedEx - $21.95 (3-10 business days)

EMS - $25.95 (3-12 business days)

K-Packet - $9.95 (7-30 business days)

Vietnam

Carriers

FedEx - $21.95 (4-16 business days)

EMS - $14.95 (6-15 business days)

K-Packet - $8.95 (14-35 business days)

YSL (Ninjavan) - $6.95 (5-22 business days)

*This is the current shipping chart as of June 2022 until further notice. ALL SHIPPING FEES ARE SUBJECT TO CHANGE AT ANY TIME.

FREE SHIPPING OFFER

We offer FREE standard shipping for orders over $75 and FREE express shipping starts at orders over $250.

FREE STANDARD SHIPPING is currently available for the following countries when orders are over $75: Canada, United States, Australia, China/Macao, France, Germany, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand, UAE, United Kingdom, Vietnam

FREE EXPRESS SHIPPING is available for the following countries when orders are over $250: Canada, United States, Albania, Australia, Austria, Belarus, Brazil, Brunei, Bulgaria, Cambodia, Chile, China/Macao, Colombia, Czech Republic, Denmark, France, Finland, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Japan, Laos, Latvia, Luxembourg, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, UAE, United Kingdom, Vietnam

FREE SHIPPING OFFERS* above are automatically applied at checkout when an order value matches an offer.

*free shipping offers are subject to change at any time

CUSTOMS & IMPORT DUTY

  • Some countries may restrict the import of cosmetic goods depending on their policies. Any customs and import duty issues that may arise are the responsibility of the customer.
  • Customers are fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.

 

POSSIBLE DELAYS/UNCLAIMED PARCEL/FAILED DELIVERY

  • Please note, there may be extra custom clearance procedures for some countries depending on the particular customs office which can cause delays from the original estimated shipping time.
  • Be Mused Korea is not responsible for your country's customs, import taxes, or delays that arise due to customs processing. Be Mused Korea is not responsible for unclaimed parcels. If the parcel is returned to Be Mused Korea because it was unclaimed, a refund will be issued after a deduction of the original shipping fee*.
  • Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. Be Mused Korea is not responsible for post parcels once it leaves Korea.

NOTE: Business days are from Monday to Friday, excluding all Korean National Holidays. Use the contact link on this site or email us directly at hello@bemusedkorea.com for order cancellation or other inquiries. We operate in Korean Standard Time (KST), and we reply to all email inquiries from 10am-8pm KST on business days excluding weekends and holidays.