We ship worldwide straight from Seoul, Korea to ensure that you get the freshest products available. Products that have less than 6 months left in their expiry date are marked with the expiration date on the product description page.

Due to the ongoing Canada Post strike, our free shipping, standard K-Packet shipping, and EMS Express shipping options for Canada are temporarily unavailable.

Currently, the only available shipping option for Canada is UPS Express:

• UPS Shipping Fee: $29.95
• Free Shipping: For orders over $300

Thank you for your understanding as we navigate these challenges. We hope to resume regular shipping services for Canada very soon.

If you placed an order using free shipping, standard K-Packet shipping, or EMS Express on or after November 19th, your parcel may either be held at Canada Post or returned to us. If your parcel is returned, we will notify you by email with the option for a full refund.

We appreciate your patience and support!

Sitewide Sale Up To 85% Off (Friday November 15th to Monday December 2nd PST):

❌ No Refunds or Exchanges: All sales during this promotion are final.

💝 Free Gifts with Purchase:

• Free Gifts and Deluxe Sample Kits are added to orders after checkout depending on availability.
• No Coupon Codes: Discounts during this sale cannot be combined with any other coupon codes*

2024 marks our 7th year, and we want to say thank you for your amazing support. To show our appreciation, we're gifting deluxe sampler kit to all orders + full-size gifts for order $100 and up! 🎁

Receive up to 2 full-size gifts, added after checkout, based on order value. Gifts are randomly selected. 🎁✨ Offer valid until December 31st, 2024.

👉 Click here to view the full list of available gifts!

Update: Deluxe kits are no longer available as of November 25th. Only free full-size gift(s) will be included with qualifying orders of $100 or more, based on availability.

Our express shipping options include FedEx, and Korea Post EMS. We also offer standard shipping as follows: Korea Post K-Packet, YSLogic (Sagawa, Janco, HCT, TEL & C, Ninjavan, JANIO, OrangeDS, AUS Post).

• Please allow 2-3 business days for your order to be processed.
• You may cancel your order, without penalty, within 6 hours of placing your order.
• There is a penalty fee of $2.95 for order cancellations after 6 hours.
• Order cancellations are not accepted after 24 hours.
• Once your order is processed, you will receive a shipping confirmation email with a tracking code. Please note, it may take up to 1 full business day for the tracking code to be validated.
• Please ensure that your shipping information is complete and accurate. If your package is returned due to an incorrect address, you will receive a partial refund with the original shipping fee* deducted from your total paid amount. If your package is lost due to an incorrect address, no refund will be issued.
• Please visit our Returns Policy page for returns and refunds.

*original shipping fee is the postal fee paid by Be Mused Korea which is indicated in KRW on the shipping label according to the weight and destination of the order.

• Some countries may restrict the import of cosmetic goods depending on their policies. Any customs and import duty issues that may arise are the responsibility of the customer.
• Customers are fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.

• Please note, there may be extra custom clearance procedures for some countries depending on the particular customs office which can cause delays from the original estimated shipping time.
• Be Mused Korea is not responsible for your country's customs, import taxes, or delays that arise due to customs processing. Be Mused Korea is not responsible for unclaimed parcels. If the parcel is returned to Be Mused Korea because it was unclaimed, a refund will be issued after a deduction of the original shipping fee*.
• Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. Be Mused Korea is not responsible for post parcels once it leaves Korea.

NOTE: Business days are from Monday to Friday, excluding all Korean National Holidays. Use the contact link on this site or email us directly at hello@bemusedkorea.com for order cancellation or other inquiries. We operate in Korean Standard Time (KST), and we reply to all email inquiries from 10am-8pm KST on business days excluding weekends and holidays.